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1. Introduction

Altın Tatlı (website: https://shop.altintatli.com) values your business and trust. The artist resides in Istanbul and offers products through the website. Please read this Privacy Policy and agree to both documents to use our services.

2. Collected Data

Data Storage Location

Our web servers are hosted in Turkey. Our hosting service is provided by Hosting.com.tr. You can view Hosting.com.tr’s privacy policy here: https://www.hosting.com.tr/sozlesmeler/gizlilik/.

Registration Data

If you register on our website, we store your chosen username, email address, and any other personal information added to your user profile. You can view, edit, or delete your personal information at any time (except for changing your username). Website administrators can also access and edit this information.

Purchase Data

To receive product support, you must have one or more purchase codes on our website. These purchase codes, along with support periods and user data, will be stored. This is necessary to provide downloads, product support, and other customer services.

Comments

When you leave a comment on the website, we collect the data shown in the comment form, as well as your IP address and browser user agent for spam detection.

Google Analytics

We use Google Analytics for anonymous site usage reporting. Your personal data is not stored. If you wish to disable Google Analytics tracking on our website, you can use this link: Google Analytics Opt-out.

Purposes of Using Personal Data

We use your personal information in the following cases:

  • User authentication during website usage;
  • Providing technical support;
  • Sending updates about important changes and news;
  • Preventing fraudulent transactions and ensuring customer information security;
  • Personalizing the website to make your experience more interactive;
  • Ensuring smooth execution of general performance and management functions.

3. Embedded Content

Pages on this site may contain embedded content such as YouTube videos. Embedded content from other websites behaves in the same way as if you visited that website. These websites may collect data about you, use cookies, embed third-party tracking, and track your interaction with the embedded content if you have an account and are logged in.

Facebook

We use the Facebook page plugin to display our Facebook page on our website. Facebook has its own cookie and privacy policies over which we have no control. You can view Facebook’s privacy policy here: Facebook Privacy Policy.

Twitter

We use the Twitter API to display our Twitter feed on our website. Twitter has its own cookie and privacy policies over which we have no control. You can view Twitter’s privacy policy here: Twitter Privacy Policy.

YouTube

We use embedded YouTube videos on our website. YouTube has its own cookie and privacy policies over which we have no control. You can view YouTube’s privacy policy here: YouTube Privacy Policy.

4. Cookies

This site uses cookies to improve the user experience. Cookies are generally used to store user preferences, retain shopping cart information, and provide anonymized tracking data. If you wish to disable cookies, please check your browser’s help section.

Necessary Cookies (For All Visitors)
  • cfduid: Used by CloudFlare to apply security settings to individual clients. CloudFlare Privacy Policy.
  • PHPSESSID: Used to identify your session on the website.
Necessary Cookies (Additionally for Logged-in Users)
  • wp-auth: Used by WordPress to authenticate logged-in visitors.
  • wordpress_logged_in_{hash}: Used by WordPress for authentication and user verification.
  • wordpress_test_cookie: Used by WordPress to check if cookies are working properly.
  • wp-settings-[UID]: Used to customize the interface appearance for the user.

5. Who Can Access Your Data?

If you are not a registered customer on our site, we do not store or view any personal information about you. If you are a registered customer, your personal information can be accessed by:

  • Our system administrators.
  • Our support team, who can access customer account information to provide assistance.

6. Data Sharing with Third Parties

We do not share your data with third parties in a way that discloses personal information such as your email address or name, except in the following cases required to provide our services:

Envato Pty Ltd

To verify licenses and obtain purchase information, the tokens and purchase keys you provide are sent to Envato Pty Ltd. You can access Envato’s privacy policy here: Envato Privacy Policy.

7. How Long We Store Your Data

If you create a support ticket or leave a comment, this data is retained until you request its deletion. If you register on our website, the personal information you provide is stored in your user profile. You can view, edit, or delete your information at any time (except for changing your username).

8. Security Measures

We use SSL/HTTPS protocol on our site. This encrypts communication between users and servers, reducing the risk of unauthorized access. In case of a data breach, our system administrators will take all necessary steps to inform users.

9. Data Sharing for Legal Purposes

In some cases, Altın Tatlı may be required to provide your information to government authorities or private litigants due to legal obligations.

10. Changes

This Privacy Policy may be updated from time to time. When updates are made, this page will be updated, and your consent will be requested for continued use of our services.